Products

FrameReady Products and Services

You are creating a partnership with people who care about the way you do business. SoftTouch Solutions Inc. is committed to keeping you profitable, efficient, organized and successful.

FrameReady Lite

Chose this version if you have a gallery framing department or you are a photographer, artist, photo lab, portrait studio, designer, home-based framer. » FrameReady Lite features

Includes:

  • 1 licensed copy FrameReady Lite software
  • 1 licensed copy FileMaker Pro ® software
  • Free Online Knowledgebase
  • First Year Software Maintenance Plan
  • First Year Subscription to vendor price updates
  • Technical support via our toll free line

$659 AUD

FrameReady

Our premier product; it provides a comprehensive system for your full-service frame shop. » FrameReady features

Includes:

  • 1 licensed copy FrameReady software
  • 1 licensed copy FileMaker Pro ® software
  • Free Online Knowledgebase
  • First Year Software Maintenance Plan
  • First Year Subscription to vendor price updates
  • Technical support via our toll free line
  • Multi Site add-on* Available

$1,540 AUD

After Your Purchase

Your version of FrameReady will be tailor-fitted to your vendors. You can expect a call from us; we will ask you certain questions in order to set up your program.

Talking with you allows us to better assess your needs and make sure that you get the products you require to do business better. For example, you will be asked for your preferred list of moulding and matboard vendors so that we can preload them in. You will also be asked to provide a preferred password for the subscriber-only website. Additionally, it is important to know how many computers wish to network into FrameReady.

Technical Services

Technical Support

Without an active subscription, per minute fee - $2 AUD

Plus GST & HST, where applicable.

Database Install/Convert

Installation of existing customer database/ mailing list conversion - $110 AUD (Minimum charge based on condition of database, subject to approval of STS technician).

Plus GST & HST, where applicable.

Annual Services

Annual
Subscription

Per Year - $299 AUD

 

Annual Software Maintenance

Per Year, Per Computer - $105 AUD

Provides you with any FileMaker ® & FrameReady version upgrades for one year from date of the plan's purchase.

Annual Software Maintenance for One FileMaker Server

Per Year - $248 AUD

Provides you with any FileMaker ® Server version upgrades for one year from date of the plan's purchase.

Why might you need Technical Support?

We all know what it’s like working with IT products, some days everything is fine and the next, something strange happens and you don’t even know what the problem is!

Benefits of being a subscriber

  1. You are entitled to phone, fax or e-mail the Help desk as many times as you like for assistance between 9am – 6pm Eastern Monday to Friday.
  2. If released, you will receive several minor software revisions throughout the year.
  3. You will receive notification of any upgrades. If you subscribe to the Annual Software Maintenance Plan, you will receive these upgrades automatically.
  1. You will receive access to the subscribers-only section of the FrameReady website where additional support articles, videos and tutorials may be found.
  2. You will receive vendor pricing updates.
  3. You will receive access to our online Knowledgebase. We want you to be able to utilize FrameReady to its fullest capacity, so that your business benefits and our product works better for you.

Add-ons

Networking FrameReady on additional computers

Per Computer - $329 AUD

FileMaker Server ® Software

Each - $1099 AUD

Multi Site

$1,045 AUD for each additional site installation of FrameReady

$329 AUD for each additional network station

Purchase with Confidence

Purchase online using PayPal or call SoftTouch Solutions, Inc. toll free at 1-888-281-3303 - 9AM - 6PM Eastern Monday to Friday

Our International Phone Number: 0011 + 1 + 519-882-3089

When you call, we will ask you certain questions in order to set up your program. Talking with you allows us to better assess your needs and make sure that you get the products you require to do business better.

For example, you will be asked for your preferred list of moulding and matboard vendors so that we can preload them into your FrameReady. You will also need to provide us with a preferred password in order for us to set up your subscriber website access. How many computers will you be networking?

For Amex purchases please call to place your order.

Every business is different and we want to tailor our services to your needs. When purchasing software from SoftTouch Solutions Inc, you are creating a partnership with people who care about the way you do business.

This long-term partnership is personal and reflects our company's passion to help you become more efficient, profitable, accurate and organized. This phone call is just the start of many years of helping you to do business better.

We provide complimentary over-the-phone training for you and your employees for the first three months.

Our Knowledgebase gives you access to videos for owner level education as well as for employee training.

Our vendor pricing update service (included in the Annual Subscription) provides weekly price updates for leading vendors and distributors.